While it is true that people are getting more used to buying large items like furniture and cars online, it is still a serious consideration when buying multiple items like cabinets.
Large purchases of cabinets for your kitchen or bath has to be done with confidence. You have to have confidence in the company you buy from, the security of the website, and that your information is going to be handled professionally and with care.
You also want to make sure the cabinets will be delivered in good shape and as you expect, since return of such large items are a hassle and can cause frustration.
So, we’ve put together the top 3 things you need to consider when making a large purchase of cabinets online. Want to know what they are? Read on…
Reputable company. There are many individuals who set up a website to sell, but may not have the reputation or credibility that a long-standing company will have. Many companies who have been in business a long time will now be online which shows a proven track record and a determination to cater to the needs of their customers. Look for companies that have a good reputation and history in business.
Valid phone number and physical address. We all know the frustration that comes from not being able to call and talk to a real person. When buying cabinets online, we still want to be able to ask a question or two and should have that opportunity. Look for a phone number and physical address of the company you are wanting to buy from and give them a call. If they are customer oriented you will find they talk directly to you and will help you through the process of making your purchase.
Good communication. Even though we can’t expect instantaneous responses all the time, we should be able to expect a reasonable response rate and communication from any company we want to buy from online. Make sure the company you are thinking about buying cabinets from has a phone number, contact form, email address, or social media account where you can call or message them. They should be able to respond within 24 hours to most communication, barring weekends of course… they have family too.
Applying the principles in the list above should give you a pretty good idea as to whether your online purchase of kitchen or bathroom cabinets is going to be a pleasure or a hassle. A little effort goes a long way, and can save you time, money, and frustration. Buying cabinets online can be a positive experience, but only if the company you buy from is reputable, has a valid phone number and physical address, and replies to your inquiries showing good communication.
Now, go buy your cabinets!